Frequently Asked Questions
Don’t worry, we’re not going to ship you a crate and tell you to finish the install yourself. Every simulator purchase has a separate Destination Fee. The Destination Fee includes shipping, white glove installation, and driver fitting – ensuring the pedals and wheel are at the perfect location and angle for you.
We offer our clients either rFactor 2 or iRacing. If you’re primarily planning to race online, then we recommend iRacing. If you plan to train for real-world track days and improve your skills, then we recommend rFactor 2.
For each client, we find a virtual car that’s the same or similar to your preferred track car. Additionally, we ask each client for a list of preferred tracks. We’ll check which tracks are available and ensure they arrive pre-installed on your simulator. In general, the famous tracks around the US and throughout the world are available.
Your simulator will arrive within 8-10 weeks of placing your order.
The final number will be Simulator Price + Destination Fee + State & Local Sales Tax. Clients pay 50% upon order placement and the remaining 50% upon delivery.
You can reach out to us directly from your simulator. We’ll utilize our remote support software to access your simulator, figure out what might’ve gone wrong, and get you back on track as quickly as possible.
Technical Support is included for the first year. After Year 1, Technical Support is billed annually at $2,500/year.
At Spark, we take an engineering and physics-based approach to simulators. The technology has become so advanced that no driver should get stuck with a Track Memorization Tool. That’s why we dive deep into the software to communicate exactly what’s happening to the car. With a Spark simulator, you can actually feel the car, push the car, and improve your real-world motorsports skills. Every Spark simulator is a Driver Training Tool.
Yes. We’re not just a simulator company – we want to help you maximize your enjoyment of real-world motorsports. Our S100 comes with 1 lifetime SCCA membership. Our S300 comes with 2 lifetime SCCA memberships. And our S600 comes with 3 lifetime SCCA memberships. Extra memberships can be gifted to friends and family members to enjoy motorsports with you.
You can work with your Blayze coach right from your simulator. We’ve created a simplified interface for you to record your driving and upload the footage to your coach. Then your coach will review the footage and send back an instructional video. Each simulator comes with a different level of Blayze subscription, and additional coaching can be purchased as needed.
• S100 – Up to 4 coaching videos included with your simulator purchase
• S300 – Up to 9 coaching videos included with your simulator purchase
• S600 – Up to 13 coaching videos included with your simulator purchase
Beyond coaching videos, you will also receive unlimited access to Blayze’s content library of blog articles, courses, videos, and more.
For our wheelbases, we work with Simucube. And for our pedals, we work with Heusinkveld. Each of these companies is considered the best in their field. Taking it a step further, our custom force feedback tuning and pedal haptics create an even more realistic experience than what the manufacturers provide out of the box.
Spark HQ is located in Vernon, CT. We’d be happy to host you for a testing session. Just schedule a call and we’ll get something on the calendar!
We want to learn about your motorsports career. What are your goals? What cars do you drive? Which tracks? How often? Let’s identify which Spark simulator is best for you.
No commitment, no obligation to buy – just a quick call to talk motorsports and learn more about you.